Need To Grow Sales – Its All About Customer Service
Brian Tracy
Dedicating
yourself to leadership qualities that focus on communication skills and
customer service is the most powerful way to bring you more luck than you can
imagine. The commitment to leveraging your communication skills to improve your
customer service will help you to focus on contributing value to those people
whose satisfaction determines your own success and allows the ability of learning
how to make money. The rule is: “Your rewards in life will always be equal to
the value of your service to others.”
Your
Communication Skills Impact Your Customers
The universe is always in balance.
You get out what you put in. If you want to know how to make money and increase
the quantity of your rewards, you must focus on increasing the quality and
quantity of your customer service to enhance
your leadership qualities.
One of the best questions that you
can ask yourself, every single morning, is, “How can I improve my communication
skills to increase the value of my customer service today?”
And who are your customers? Your customers are the people who depend upon you for the work that you do. Your customers are those people, the satisfaction of whom determines your rewards, your rate of promotion, your recognition and your progress in your financial and work life.
And who are your customers? Your customers are the people who depend upon you for the work that you do. Your customers are those people, the satisfaction of whom determines your rewards, your rate of promotion, your recognition and your progress in your financial and work life.
Identify
Your Key Customer Service Opportunities
You have more customers than you
know. To start with, your boss is your primary customer. Your most important
job is to please your boss by doing what he or she considers to be the most
important task for you at any given time. If you are a manager, your staff are
also your customers. Your job is to know how to make money for the company and
please them through your communication skills
in such a way that they do an
outstanding job in pleasing the people they are meant to serve.
If you are in sales or
entrepreneurship, the people in the marketplace who use your products or
services are perhaps your most important customers. All great success, all
great fortunes, come from serving people with what they want and are willing to
pay for better than someone else can serve them.
You
Deserve To Know How To Make Money
It is a truism in life that, “You do
not get what you want but what you deserve.”
Your central focus on your job is to do whatever is necessary to make sure that you actually deserve the rewards and benefits that you desire. Any attempt to get something that you do not honestly and justly deserve is doomed to failure and frustration. All corrupt or criminal activity, all laziness and corner cutting, is aimed at somehow getting rewards without honestly earning them in the first place.
Your central focus on your job is to do whatever is necessary to make sure that you actually deserve the rewards and benefits that you desire. Any attempt to get something that you do not honestly and justly deserve is doomed to failure and frustration. All corrupt or criminal activity, all laziness and corner cutting, is aimed at somehow getting rewards without honestly earning them in the first place.
The word “deserve” comes from the
two Latin words, “De” and “Servus.” These two words combined mean “From
Service.”
Many people have the uneasy feeling
that they do not know how to master their leadership qualities, how to make
money or do not deserve to be successful and prosperous. But the truth is that
you deserve all the good things that life has to offer as long as you honestly
earn them “from service” to others.
Leadership
Qualities That Increase Profit
Your main concern is to put in the
cause, and the effects will take care of themselves. Your job is to know
leverage your communications skills to showcase how to make money
through your leadership qualities. Your goal
is to do your work in an excellent fashion through customer service. Your
rewards will then flow to you as the result of law, not chance.
If you are wondering how to make
more money and better your leadership qualities, begin by building better communication
skills to improve your customer service.
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