Monday, 17 February 2014

Need To Grow Sales – Its All About Customer Service


Need To Grow Sales – Its All About Customer Service
                             Brian Tracy
Dedicating yourself to leadership qualities that focus on communication skills and customer service is the most powerful way to bring you more luck than you can imagine. The commitment to leveraging your communication skills to improve your customer service will help you to focus on contributing value to those people whose satisfaction determines your own success and allows the ability of learning how to make money. The rule is: “Your rewards in life will always be equal to the value of your service to others.”
Your Communication Skills Impact Your Customers
The universe is always in balance. You get out what you put in. If you want to know how to make money and increase the quantity of your rewards, you must focus on increasing the quality and quantity of your customer service to enhance your leadership qualities.
One of the best questions that you can ask yourself, every single morning, is, “How can I improve my communication skills to increase the value of my customer service today?”
And who are your customers? Your customers are the people who depend upon you for the work that you do. Your customers are those people, the satisfaction of whom determines your rewards, your rate of promotion, your recognition and your progress in your financial and work life.
Identify Your Key Customer Service Opportunities
You have more customers than you know. To start with, your boss is your primary customer. Your most important job is to please your boss by doing what he or she considers to be the most important task for you at any given time. If you are a manager, your staff are also your customers. Your job is to know how to make money for the company and please them through your communication skills in such a way that they do an outstanding job in pleasing the people they are meant to serve.
If you are in sales or entrepreneurship, the people in the marketplace who use your products or services are perhaps your most important customers. All great success, all great fortunes, come from serving people with what they want and are willing to pay for better than someone else can serve them.
You Deserve To Know How To Make Money
It is a truism in life that, “You do not get what you want but what you deserve.”
Your central focus on your job is to do whatever is necessary to make sure that you actually deserve the rewards and benefits that you desire. Any attempt to get something that you do not honestly and justly deserve is doomed to failure and frustration. All corrupt or criminal activity, all laziness and corner cutting, is aimed at somehow getting rewards without honestly earning them in the first place.
The word “deserve” comes from the two Latin words, “De” and “Servus.” These two words combined mean “From Service.”
Many people have the uneasy feeling that they do not know how to master their leadership qualities, how to make money or do not deserve to be successful and prosperous. But the truth is that you deserve all the good things that life has to offer as long as you honestly earn them “from service” to others.
Leadership Qualities That Increase Profit
Your main concern is to put in the cause, and the effects will take care of themselves. Your job is to know leverage your communications skills to showcase how to make money through your leadership qualities. Your goal is to do your work in an excellent fashion through customer service. Your rewards will then flow to you as the result of law, not chance.
If you are wondering how to make more money and better your leadership qualities, begin by building better communication skills to improve your customer service.
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